Shipping policy


  1. Shipping policy

    1. Shipping method

    Our store offers the following shipping methods:
    Domestic: Yamato Transport delivery
    EMS shipping: 5-20 business days after dispatch (additional charges apply)

    2. Shipping charges

    Domestic delivery: Hokkaido 3,300 yen, Tohoku (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima) 1,980 yen
    Kanto, Koshinetsu, Hokuriku, Kinki, China 1,540 yen
    Chubu 1,320 yen, Shikoku, Kyushu 1,980 yen, Okinawa 3,850 yen (*limited to Okinawa city)

    International shipping: Varies by country. Details will be displayed at checkout.

    3. Delivery area

    Domestic delivery: All over Japan
    International shipping: Limited to some countries and regions. Please check the countries available for delivery at checkout.

    4. Delivery processing time
    If we have it in stock, we will ship it within one week. (Delivery days vary depending on the region. If you are outside Japan, please check the tracking number and delivery status.)
    If an item is out of stock, we will notify you by return, and for products that are still in production, we will provide a shipping estimate on the product page notes. *However, shipping will not be processed on holidays.

    5. Tracking information
    After shipping, we will send you a tracking number via email. You can track the status of your order online.


    6. About packaging

    Items will be carefully packaged to ensure safe delivery. We may use environmentally friendly packaging materials.

    7. Shipping precautions

    Delivery may be delayed due to weather or traffic conditions.
    If the delivery address is incorrect, delivery may be delayed. Please enter your address correctly.

    8. Return/Exchange Policy

    For product returns and exchanges, please check our store's return and exchange policy.