Shipping policy

 

  1. Shipping policy

    1. Shipping method

    Our store offers the following shipping methods:

    Domestic: Yamato Transport delivery
    International: EMS shipping, 5-20 business days after dispatch

    1. Shipping charges

    Domestic delivery:
    Hokkaido: 3,300 yen
    Tohoku: Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima: 1,980 yen
    Kanto, Koshinetsu, Hokuriku, Kinki, China: 1,540 yen
    Chubu: 1,320 yen
    Shikoku, Kyushu: 1,980 yen
    Okinawa: 3,850 yen (*limited to Okinawa City)

    International shipping: Varies by country. Details will be displayed at checkout.

    1. Import Duties and Related Charges for U.S. Orders

    Prices for orders shipped to the United States include estimated import duties and related processing fees.

    We will complete the necessary duty-payment procedures before shipping your order by EMS. In most cases, you will not be required to pay the same import duties again upon delivery.

    Actual import duties may vary depending on the product classification, HS code, country of origin, and customs assessment. If customs authorities impose additional duties or charges, you may be required to pay the difference.

    The U.S. price is set as a market-specific price that includes estimated duties and processing fees and may not exactly match the final customs amount.

    1. Delivery area

    Domestic delivery: All over Japan
    International shipping: Limited to some countries and regions. Please check the countries available for delivery at checkout.

    1. Delivery processing time

    If we have the item in stock, we will ship it within one week. Delivery times may vary depending on the region. For international orders, please check the tracking number and delivery status.

    If an item is out of stock, we will notify you promptly. For products that are still in production, we will provide a shipping estimate in the product page notes.

    Shipping will not be processed on holidays.

    1. Tracking information

    After shipping, we will send you a tracking number by email. You can track the status of your order online.

    1. Packaging

    Items will be carefully packaged to ensure safe delivery. We may use environmentally friendly packaging materials.

    1. Shipping precautions

    Delivery may be delayed due to weather, traffic conditions, customs procedures, or other circumstances beyond our control.

    If the delivery address is incorrect, delivery may be delayed. Please enter your address correctly.

    1. Return/Exchange Policy

    For product returns and exchanges, please check our store's return and exchange policy.